In the event that damage is caused to one of our vehicles you must report it immediately even if it wasn’t your fault. Reporting issues early can help us resolve the matter and to avoid further charges, you can do this by calling our main office so that the team are aware. Our staff have been trained to asses vehicle damage so will make you aware of how much this will cost. If you have returned a vehicle without notifying us and damage or mechanical issues are later found, then a charge will be deducted from your original payment method. Please note when charges are made the following factors are considered, the cost of repair, cost of required parts and any further specialist work that maybe required.